Process Excellence.

Surgically Delivered.

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How we help

Ramaley Group, LLC is a consulting firm focused on partnering with clients to drive top-line growth, optimize costs, and establish a culture of continuous improvement. Our approach identifies critical inflection points in business process execution, and selectively applies tools from Six Sigma, Lean, and Agile, methodologies to rapidly implement lasting change. 

Vision

  • Understand Company Direction
  • Identify Success Factors
  • Quantify opportunities

Assessment

  • Walk existing processes
  • Identify customer and employee pain points
  • Validate causes of inefficiency and variation

Transformation

  • Develop solutions to validated root causes
  • Establish E2E deployment plans
  • Execute organizational change plan

Acceleration

  • Establish management routines for appropriate oversight and response
  • Partner to build organizational commitment
  • Instill culture of continuous improvement

"Ken Ramaley is one of those people you partner with when you decide there is a BIG business hill to take"

- Manufacturing CEO

It can be hard to find the right partner for Business Process Excellence. Ramaley Group prides itself on engagement models ranging from training to coaching to E2E execution. With clients in Global Financial Services, Residential Consumer Services, Manufacturing, Retail, and Non-Profit, Ramaley Group can offer the right solution to help you realize immediate gains, while establishing a culture of continuous improvement.

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Some Clients

Global Financial Services

  • Rengineered E2E Audit Methodology, eliminating process wastes
  • 100% of Annual Audit Plan Delivered on-time and on-budget
  • Board Scorecards Deployed: Quantitative demonstration of Audit efficiency and effectiveness
  • Audit Staff 100% trained as Six Sigma Green Belts and coached through initial project execution

National Home Services

  • Customer-facing process redesign
  • Service Blueprints narrowed focus on “moments that matter”
  • Tactically deployed changes to operating methods at key inflection points
  • 20 point increase in NPS (Net Promoter Score)
  • Increased Customer Retention and Average Order

Our Businesses

In addition to our core offerings, Ramaley Group offers specialized services through our two sub-brands

When You're Tired of Auditing Like It's 1999!

Ramaley Group Audit provides specialized process improvement services to enable Auditors to achieve more risk coverage with fewer resources.

Lean. Six Sigma. Agile. IMPACT.

Agile Sigma Academy provides live and online training services in Lean, Six Sigma, and Agile disciplines. With 20+ years of experience, Ramaley Group will teach you to THINK like a Black Belt and impact your company's culture.

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